The system is downloading a generic version of the form.

  • Profile Image
    mhmsarasota
    Asked on June 21, 2020 at 09:06 AM

    When I select a submission for the Volunteer Contract form I designed and try to download it, the system is downloading a generic version of a volunteer contract - not my form.   Why?  Do I need to change the name of my form?  My form is below

     

    this is what is downloaded

     

  • Profile Image
    BDAVID
    Answered on June 21, 2020 at 12:40 PM

    Thank you for contacting us. Are you referring to the PDF submission that you have set up through the PDF editor?

    1592757468pdfeditor.png

    Please share a screenshot to illustrate what layout out you are getting: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum