Why cant i enable my forms.

  • jkongo
    Asked on June 21, 2020 at 11:19 AM

    Why cant i enable my forms. i have one form that has been working and after i pressed disable i cannot get it to work now. i have pressed enable several times but the form remains disabled. Why is there a pause symbol next to my enable/disable instead of the play symbol. Perhaps this gives a clue. i have tried both methods to enable but i still cannot get it to work. help please.

  • Kevin Support Team Lead
    Replied on June 21, 2020 at 12:02 PM

    Please check this ticket where my colleague assisted you: https://www.jotform.com/answers/2402206 

    Thanks.