How do I cancel my subscription?

  • Calista Donovan
    Asked on June 21, 2020 at 1:30 PM

    Hello,

    I work with the Laguna Madre Humane Society, and we used to use JotForm for our clinic, however we no longer do. I would like to cancel our Bronze Monthly Subscription, and discontinue our JotForm.

    Thank you,

    Calista Donovan

  • John Support Team Lead
    Replied on June 21, 2020 at 2:20 PM

    Hello Calista - You can cancel the subscription by logging on to your account and follow this guide on How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free.

    Or we can do it for you. Just log on to the account and reply here. We'll then process the cancelation.