Account suspend

I checked your form and it is asking for bank account information and credit card information. You can check our terms of use for more information: https://www.jotform.com/terms/

We need to remove it before we can activate your account. 

Let us know if that is okay with you so we can proceed to remove the guilty fields.

But we didnt event ask for the credit card number!!!! check again before making any stupid decision

Actually, you ask for bank details on your form. This is also not allowed. Please refer to the attachment.

If you need to collect payments or authorizations, you should use some of our payment integrations. You can find them all here:

https://www.jotform.com/integrations/category/payment-processing

If you want to reactivate your account, we would need to remove the bank details fields.

Let us know, how to proceed.

We will wait for your response.

Im not collecting any payment, just bank info for us to make claims later.

No credit card number was asked, we only ask for bank account which our company will give refund for any claims

N which widget would help me solve this issue.

please its a simple info we are asking

other than the payment anything else?

Greetings and thank you for your message.

After reviewing your account, it seems it has been activated and you should have no problems accessing it. 

Please let us know if you have any additional questions.