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    Asked on June 21, 2020 at 02:04 PM

    Why when I send my form to my clients is it requesting them either to download the jotform program first before they can complete it or they must log in via google or Facebook?

    When the form is submitted it says "sorry only 1 entry"

    the mobile version looks nothing like the form must,  and the pdf version even worse!

    please please help

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    Answered on June 21, 2020 at 05:56 PM

    Hi there!

    I assume you use the ASSIGN FORM option to share the form with your clients. Please understand that people will be required to create a Jotform account if you assign a form to them. Instead, use the Email or Quick share option to share the form link with them; this way, they will not be required to have a Jotform account to fill out your form. 

    For more about the ASSIGN FORM function, check this page.-

    Guide to share form link via email.- How-to-Send-a-Form-via-Email

    Let us know should you have more questions. 

    I have more your other questions to separate thread to assist you better.