What is grant access?

  • Profile Image
    Asked on June 21, 2020 at 04:45 PM

    Hi there,

    I am sending a link to a form to a client, for them to fill in and I am getting an email asking me to grant them access : 'xxx.com is requesting access to the following form'.

    I have created other forms which do not do this, can you help?

    The form link is https://form.jotform.com/201726273908357

  • Profile Image
    Answered on June 21, 2020 at 06:23 PM

    The request for access on opening the forms will appear if you have set the form PUBLISH/ASSIGN FORM settings to Private Form option.

    1592778117zzz 2020-06-22 06.19.37.png

    If you want everyone to have access to the form, you can set the PUBLISH option to Public Form.

    I hope this help. Let us know if you need further assistance.