My account is suspended

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    Asked on June 21, 2020 at 05:25 PM

    For no apparent reason my account is suspended now. I really need to be working on a form now because I suggested my colleges to use JotForms instead of Google forms. And now I got the account suspended for no reason.

    I would really appreciate if you can fix this issue as soon as possible. I never had any complaints about your service before, but this is really upsetting.

    Thank you

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    Answered on June 21, 2020 at 06:47 PM

    Greetings Marcos,

    We apologize for the inconvenience.

    Your account has been autosuspended by our phishing detection system.

    We've manually checked your account, activated it and whitelisted your forms.

    Please check and let us know if you need any further assistance.

    Thanks for your understanding!