What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms have a noreply@jotform.com as the email address instead of their actual email address

    Asked by wedesignit123 on July 09, 2013 at 04:24 AM
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    JotForm Support

    Answered by Welvin on July 09, 2013 at 05:22 AM


    Yes, we've made these changes and permanently disable sending notifications and auto responders using custom email addresses. But, you can still use Custom Email Address as "Reply-to Email" per screenshot below:

    In case you wonder, we've made this because a few numbers of our user/customers abused the Email Function which caused problems to our email servers.

    Thanks for understanding.