Not receiving password reset email

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    Ian Jacob Whitcomb
    Asked on June 22, 2020 at 12:30 AM

    Ive tried multiple times to reset my password.  Nothing is sent to any other folder and I tried all my email accounts

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    Richie_P
    Answered on June 22, 2020 at 04:16 AM

    I have checked your mail logs but it there was not attempt for the password reset for your account ianisajalapeno.

    You may reset your password by following this guide:https://www.jotform.com/help/489-How-to-reset-JotForm-account-password

    A reset instruction would be sent to your email address ian*****lapeno@gmail.com

    Please give it a try and let us know how it goes.