submission limit due to spammers

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    NikiGower
    Asked on June 22, 2020 at 02:01 AM
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    Richie_P
    Answered on June 22, 2020 at 04:37 AM

    Hello, may we know if you're referring to your ticket https://www.jotform.com/answers/2399219-  regarding spam?

    I have checked your form and it seems you are indeed hit by spammers.

    Before resetting your submission count, kindly add the captcha field in your form to prevent further spam and delete the spam submissions.

    Here is a guide:https://www.jotform.com/help/205-How-to-Add-a-Captcha-Field

    Once you have added the captcha field, kindly reply to  this ticket so that we can do a reset on your submission counts.

    Looking forward for your response.