Question 1: If we use Authorize.

  • ameriworks
    Asked on June 22, 2020 at 5:03 AM

    Question 1: If we use Authorize.Net and want to accept credit cards with recurring payment, is there a way to delay the recurring from starting? I don't see anywhere to control that feature. In other words, a customer wants to pay weekly but the service doesn't start until 7/1/20. How can we have the billing begin each week after the start date?

    Question 2: Where is Authorize.Net payment via ACH?


    This is a re-post of a comment on Mastering Payment Form Integrations with JotForm

  • Ivaylo JotForm Support
    Replied on June 22, 2020 at 7:58 AM

    I would suggest you to setup a Trial Period. Trial period options are: One day, three days, five days, one week, two weeks, 10 days, 15 days, 30 days, 60 days, 90 days, six months and one year.

    You can do this from the settings of the payment integration. In order to setup it, you can follow this guide:

    https://www.jotform.com/help/166-How-to-Setup-a-Recurring-Payment-Option

    I have moved your second question to a separate ticket here:

    https://www.jotform.com/answers/2403501-Where-is-Authorize-Net-payment-via-ACH

    I will reply to that ticket shortly.

  • ameriworks
    Replied on June 22, 2020 at 11:43 AM

    Ok, we will need the recurring billing to begin on a specified date that will be determined at the time the form is completed. Is that possible?

  • Ashwin JotForm Support
    Replied on June 22, 2020 at 12:27 PM

    Do you want to change the payment date of subscription products? Please note that if you configure subscription product in payment tool, subscription will be on the date the form is submitted. If you receive a submission with monthly subscription on 22 Jun, 2020, all future monthly subscription will be on 22nd of each month. 

    It is currently not possible to dynamically change the payment date for subscription products of payment tool.