Monday Integration not working after publishing the form

  • SharkyandGeorgeEvents
    Asked on June 22, 2020 at 5:35 AM

    Hi there, My integration with Monday.com is having issues. It was working perfectly and when I do the test it comes through but when I fill in the form normally it doesn't.

    Any ideas?


  • Mianala Jotform Support
    Replied on June 22, 2020 at 8:49 AM

    Hello @SharkyandGeorgeEvents,

    Thank you for contacting support. Upon checking, I have found this form 201634298015351 which has a Monday integration from your account. Please provide further details about the tests you have made and kindly share the settings of your Monday integration. We will be glad to assist you.

  • SharkyandGeorgeEvents
    Replied on June 23, 2020 at 4:34 AM

    Hi there, It's form 201634298015351. Yesterday it was working and now it's not! When I do the test on the system it works but when people fill in the form it's not going on. 

    Thanks

  • SharkyandGeorgeEvents
    Replied on June 23, 2020 at 6:33 AM

    It also not working when I do the test. Any idea why?

  • SharkyandGeorgeEvents
    Replied on June 23, 2020 at 7:10 AM

    I've now integrated it from Monday and it appears to be working - fingers crossed it continues to do so!