Payment Settings>Coupon Codes: calculate discount even without a product is selected

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    Asked on June 22, 2020 at 11:30 AM

    Hi team!

    With the new coupon update, it appears that now when a coupon code is entered by a form user, the price does NOT adjust until you actually click on an option. 

    Will this be resolved shortly with an update?

    It's proving to be confusing for customers, as the discounted price isn't automatically reflected once they enter their coupon code. 

    Thank you!

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    Answered on June 22, 2020 at 01:01 PM

    Usually, coupon codes should be on the last part of the payment after the user has selected the product option.


    I have forwarded a feature request to our developers . Do note that we cannot give an ETA when this feature would be added or will it be passed however, we will keep you posted via this ticket for updates.