Change payment method to a different one

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    heathercross
    Asked on June 22, 2020 at 12:02 PM

    Hello, I believe some colleagues had help setting up Authorize.net as a payment portal for at least one of our forms. We are changing to Payeezy, can you assist me in setting this up in place of Authorize.net? Thank you.

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    Kiran
    Answered on June 22, 2020 at 01:18 PM

    Please follow the guide below that can help you with integrating Payeezy with your forms.

    https://www.jotform.com/help/452-How-to-integrate-FirstData-US-with-your-form

    If you want change the payment method on the existing forms, it is required to remove the Authorize.net payment field from the form and then add First Data to connect. However, please note that if any field is deleted from the form, the associated data shall also be deleted from the submissions. You may consider integrating the new payment method to the new forms to avoid this. Otherwise, you may export the existing submission data and then delete the payment to add the new one.

    Thanks!