emptied entries but form is still disabled

  • Clannagh
    Asked on June 22, 2020 at 12:18 PM

    Hi My form is disabled as over quota although I have emptied and trashed entries. Please help thank you Craig 

  • Kenneth JotForm Support
    Replied on June 22, 2020 at 1:27 PM

    Thank you for reaching support,

    Hello there, I checked your account and yes, you did free up some space.

    I have recalculated your form limits so please check and let us know if the issue still persists.

    Best.