One of my form got spammed with submissions

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    Ahoy_Cruises
    Asked on June 22, 2020 at 12:41 PM

    We had a form that got spammed and it filled up like crazy.
    Now i see it disabled my service.

    Can you please just turn it on, we never =get that many forms in at once, and not having it will hurt my business. I made sure that form was turned off when i found out.

    I'm so sorry. If you can see it in your heart ot keep it on with the current plan that will not happen again,


    I love your service


    Tony Palmiotti

  • Profile Image
    VincentJay
    Answered on June 22, 2020 at 03:20 PM

    Hi Tony,

    I cleared your monthly submissions limit and activated your account. Please keep in mind that we can only do this once.

    To avoid spam submissions, please add a captcha field to your form. Here's a guide: https://www.jotform.com/help/205-How-to-Add-a-Captcha-Field

    You can also make it stricter by enabling these features:

    How-to-Set-Unique-Submissions-on-a-Form

    How-to-set-Form-Limits-Based-on-a-Unique-Question

    I hope this information helps.