Explanation of FREE plan

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    michelle k walton 
    Asked on June 22, 2020 at 03:14 PM

    Hello.  I am trying to understand how this works! I send form to a client to sign.  Is this a submission or is each document I create a submission. How do the MB work?  What would be average MB for one clients form to be sent and finalized?  Please explain how HIPAA Compliance affects these forms.  Please explain in a more basic detail how your pricing works for free option. I want to be sure I do not do incorrectly.  Thank you!


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    jonathan
    Answered on June 22, 2020 at 05:12 PM

    Thank you for contacting us. I also recommend creating an account first if you haven't yet.

    You can sign up using your email account here https://www.jotform.com/signup

    As to your inquiries, you may also check the user guide on account usage and limits.

    Please explain in a more basic detail how your pricing works for free option. 

    Guide : Understanding Your Account Usage and Limits

    You can refer to the explanation on the user guide for the details mentioned in the pricing page https://www.jotform.com/pricing/

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    How do the MB work? 

    You must be referring to the Upload Space. This only accumulate if your form have submission uploads included. If you use the form to upload files on submission, the Upload Space will be use.

    Please explain how HIPAA Compliance affects these forms.

    HIPAA upgrade option is available on SILVER/GOLD plan levels.

    You can check for more details on Jotform HIPAA compliance here.

    I hope this help. Let us know if you need further assistance.