What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Notification issue

    Asked by Zillers on July 09, 2013 at 08:42 AM



    I created a form and all the notification is going through my gmail account I changed the email alert and my account an still receive notification via my email. how do change it to my work email thx

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    JotForm Support

    Answered by Welvin on July 09, 2013 at 10:11 AM


    You have to manually change your form recipient email address. follow this guide: Finding out E-Mail Address Used for Submission Notifications.

    Note that you'll have to test the form by clicking "Preview" button because "Test Email" button will only send email notification to your account email address.