Account suspended, why?

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    sabri 
    Asked on June 22, 2020 at 08:32 PM

    Hello, why my account has been suspended? i can't even access to my forms....



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    Jed_C
    Answered on June 22, 2020 at 10:16 PM

    As checked, your account has been suspended because your form contained a Copyrighted Logo. It is considered as a violation to Terms of Use.

    1592878552VACANCES MUSLIMS - Google Chro

    We understand that this might not be the case with your forms, yet we had to act according to the general rule to be in compliance with our Terms: Free accounts with non-corporate emails showing suspicious forms must be suspended immediately. 

    In order to reactivate your account, kindly provide us the following information:

    1. The URL where your forms are used.

    2. Your website or proof of affiliation to a legitimate institution.

    3. Share with us a document that will prove that you're authorized to use the said logos.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Thread #2405240 as your subject. We will let you know about the status of your account after a thorough review of your proofs.

    Or, we can just remove the logos and lift the suspension of your account.