What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
changes on email notificationsAsked by ProtoReal on July 09, 2013 at 09:58 AM
from 3 or 4 days something changed in my form notification email
Now i receive email form the from field like: Name Surname [email@example.com]
Previously i reveived like : Name Surname [emailfield]
I do want the previous from field. How can i come back?
We've recently made a changes to our Email System and forced firstname.lastname@example.org be the "Sender Email" for both Notification and Auto Responder. We've made this because of the bounce API updates made by our email service provider, Amazon which also caused some of our users/customers email to end up in the bounce list.
Unfortunately, this is going to be a permanent changes. Please check some further information here: http://www.jotform.com/answers/240329.
Let us know if you have any further concerns.