Got overcharged!

  • destineetravel6316
    Asked on June 22, 2020 at 9:49 PM

    I am contacting you to let you know that I just purchased the Bronze plan because it was supposed to be 50% off. I still got charged 29$. I would like to recieve my 50% off please

  • Vick_W Jotform Support
    Replied on June 22, 2020 at 11:05 PM

    Hey there, 

    Happy to help you today.

    Please be informed that the 50% discount is applicable only on annual or bi-annual payments. It is not applicable to monthly payments. This is why you got charged for full monthly payment.

    Let us know if you need further assistance.

    Thanks.