Got overcharged!

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    destineetravel6316
    Asked on June 22, 2020 at 09:49 PM

    I am contacting you to let you know that I just purchased the Bronze plan because it was supposed to be 50% off. I still got charged 29$. I would like to recieve my 50% off please

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    Vick_W
    Answered on June 22, 2020 at 11:05 PM

    Hey there, 

    Happy to help you today.

    Please be informed that the 50% discount is applicable only on annual or bi-annual payments. It is not applicable to monthly payments. This is why you got charged for full monthly payment.

    Let us know if you need further assistance.

    Thanks.