User Contributed Radio Buttons Widget

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    Ronald Kanka
    Asked on June 22, 2020 at 10:28 PM

    Takes a really really long time to load on public form. even just on the default jot form link. console says TypeError: is not a function. (In '"/*framebus*/")', '' is undefined)

    (anonymous function) — JotFormCustomWidget.min.js:1:23469

    c — JotFormCustomWidget.min.js:1:3878

    Selected Element

    <div class="container" id="container">…</div>

  • Profile Image
    Answered on June 22, 2020 at 11:35 PM

    Hi Ronald,

    Happy to help you today.

    I will really appreciate it if you can provide the form link as well so we can further investigate the issue.

    Looking forward to your reply.


  • Profile Image
    Answered on June 23, 2020 at 02:28 AM
    Now it seems to be loading faster than before.
    Not sure what happened! Tried in multiple browsers too
    Can you still look into please in case happens again?
    Sent from my iPhone
  • Profile Image
    Answered on June 23, 2020 at 04:13 AM

    I can confirm that the widget in the form you mentioned is working fine on my end.

    Let us know if you need any further assistance. We will be happy to help.