Embeded Form timing out.

  • Dambuilder
    Asked on June 22, 2020 at 10:33 PM

    Hi Jotform,

    Thank you for providing your service.

    If we use this link to submit a jot form it works perfectly;

    https://form.jotform.com/201724661410041


    When we paste that link to share on our site the form loads, but will not work it just times out .ie 


    the button just states "please wait..." and nothing else happens.

    https://welcomereef.com/contact/

    Is there away to fix this?


    Kind regards


  • Ariel JotForm Support
    Replied on June 22, 2020 at 11:51 PM

    Hello there,

    Thank you for reaching out to us.

    Can you try embedding the form using the JavaScript method, see if the problem persists?

    Embedding a Form to a Web Page

    Embeded Form timing out Screenshot 40


    If that doesn't work, try the iframe method.

    Getting the Form iFrame Code

    Embeded Form timing out Screenshot 51


    You may also refer to our Embed JotForm in Wordpress using the Embed Form Plugin guide for more related information.

    Embeded Form timing out Screenshot 62


    Please give it a try and let us know how it goes.

  • Dambuilder
    Replied on June 23, 2020 at 12:23 AM

    Hi Jot form,


    Embeding the code for Iframe variety worked.


    Thank you