Why My Account Suspend? Please Reopen my Account

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    Gazala Siddique 
    Asked on June 23, 2020 at 12:31 AM

    Hello Team, I am Gazala Siddique, I am facing Login Problem in my form, Here is my account URL: https://www.jotform.com/EricaHess/

    I am totally confused why my account facing suspend problem, I am your regular customer so Please REOPEN my form or account

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    Answered on June 23, 2020 at 03:21 AM

    Hi Gazala,

    In order to reactivate your account, we will have to delete all offending forms.

    Or, kindly provide us the following information:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Thread #(NUMBER) as your subject. We will let you know about the status of your account after a thorough review of your proofs.

    Looking forward to your reply.