Password Reset is not working

  • Profile Image
    Adelle Jones 
    Asked on June 23, 2020 at 12:46 AM

    I am trying to reset my password but the reset email then says the link has expired...

  • Profile Image
    Answered on June 23, 2020 at 02:28 AM

    Hi there,

    Happy to help you today.

    Please make sure that you are using the latest link that you received to change the password. Once a new link is generated the old link gets expired. Are you receiving the password email instantly?

    Let us know if you need further assistance.