Some forms did not make it to my inbox...

2. Some forms did not make it to my inbox at all and could only be seen when logged into the portal, but then when I replied from the portal the client did not receive the response

Greetings,

Thank you for reaching out.

This may have something to do with your privacy settings. Try disabling the following options here: https://www.jotform.com/myaccount/settings.

Additionally, you may refer to our How to View All Your Form Email History guide for more related information.

Please give it a shot and don't hesitate to reach out if you need further assistance.

Related Guide(s): How to View Form Submissions