Forgot password is not able to receive the reset notification.

Hi there,

Currently having issue on login my acc. Forgot password is not able to receive the reset notification. 

Thank you

Hello,

Your email address may.tan@axxel.biz is linked to a Guest account and you will not be able to reset the password of a Guest account.

However, if you are trying to access the account linked to the form "71899324808470", the email address is its***ort@axxel.biz.

Please note that when you reset an account password, it will send a a reset password email only to the email address linked to that account. 

Here is a related guide to reset password: https://www.jotform.com/help/489-How-to-reset-JotForm-account-password