What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not receiving emails?

    Asked by theojdavis on July 09, 2013 at 10:49 AM

    My submissions have not been coming to my email for the past week.  I get an error message stating that JotForms has blocked this email.  Can you all please change this? I need to know that I will be receiving emails before I upgrade to premium.



    Theo J. Davis

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    Answered by sidharth_kch on July 09, 2013 at 12:49 PM




    Your email id "theojdavis@gmail.com" was in our bounce list. I have resolved this issue by removing it form the bounce list. You should now start receiving your submission emails on this email.

    Request you to please test your form by doing a live test submission.