Not receiving emails?

  • Profile Image
    theojdavis
    Asked on July 09, 2013 at 10:49 AM

    My submissions have not been coming to my email for the past week.  I get an error message stating that JotForms has blocked this email.  Can you all please change this? I need to know that I will be receiving emails before I upgrade to premium.

     

    Thanks,

    Theo J. Davis

  • Profile Image
    sidharth_kch
    Answered on July 09, 2013 at 12:49 PM

     

     

    @theojdavis

    Your email id "theojdavis@gmail.com" was in our bounce list. I have resolved this issue by removing it form the bounce list. You should now start receiving your submission emails on this email.

    Request you to please test your form by doing a live test submission.

    Thanks,

    Sidharth