I was charged $29 instead of promotional rate of $14??

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    BakerChristopher
    Asked on June 23, 2020 at 08:41 AM

    I was charged $29 instead of promotional rate of $14??

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    IvayloK
    Answered on June 23, 2020 at 09:43 AM

    You have taken a monthly subscription. Please note that the discount is only available for yearly and bi-yearly subscriptions.

    If you want, we can give your a refund for this payment. Then you can upgrade again and obtain an yearly or bi-yearly subscription. So, the discount will be applied.

    Let us know if you need further assistance.