I was charged $29 instead of promotional rate of $14??

I was charged $29 instead of promotional rate of $14??

You have taken a monthly subscription. Please note that the discount is only available for yearly and bi-yearly subscriptions.

If you want, we can give your a refund for this payment. Then you can upgrade again and obtain an yearly or bi-yearly subscription. So, the discount will be applied.

Let us know if you need further assistance.