I need Help Getting My Logo on my Document I created

  • Salon283
    Asked on June 23, 2020 at 11:01 AM

    Good Morning,

                     I need help getting this PDF Form completed. I designed the form with my logo it disappeared on the Preview, Then I wanted to complete my form and the by adding more info , then when I tried to sample the PDF it came on 2 sheets. I am having a tough time here. The Original form shows on One Document. I am Confused

  • Carlos_C
    Replied on June 23, 2020 at 11:38 AM

    Hello,

    Thank you for your message.

    Could you please provide us with the form URL/ID?

    If you need any further assistance, please let us know. We will be happy to help.

  • Salon283
    Replied on June 23, 2020 at 12:28 PM
    Joib398@aol.com
    ...
  • Salon283
    Replied on June 23, 2020 at 12:28 PM
    Please Ignore the last email. www.njoyable.com
    ...
  • Anita_K
    Replied on June 23, 2020 at 1:18 PM

    Hi,

    thank you for your message. I have visited your site, but couldn't find any forms made with JotForm there.

    You have 3 forms on your account:

    1. https://www.jotform.com/form/201685281836158

    2. https://www.jotform.com/form/201656754194158

    3. https://www.jotform.com/form/201655846236156

    All three have your logo on them. Can you please tell us which one is it where you experience the issue described in your first email?

    Thank you in advance.

  • Salon283
    Replied on June 23, 2020 at 4:28 PM
    Hi guys
    I would love to use the second one. If my form can be just like
    that in one form.
    How was I able to open that from what you sent.
    Then when I did mine it comes out completely different.
    Can you send me that so I can download it and be able to email it so my
    clients can quickly print out.
    Thank you, Phyllis 😢
    ...
  • Mike_G JotForm Support
    Replied on June 23, 2020 at 5:35 PM

    I have checked and found that the form is under your account (Salon283).

    New Customer Registration Form — https://www.jotform.com/form/201656754194158

    You should be able to see it when you log in to your account. Or, while logged to your account click this link so you can access that form's builder page.

    if you need to create a cloned version of that form in your account, you may follow any of these guides.

    How-to-Clone-an-Existing-Form-from-a-URL

    How-to-clone-an-existing-form-from-your-account

    Feel free to let us know if you need any further assistance