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selectpqAsked on June 23, 2020 at 12:15 PM
Hi,
I would like to send the same notifification to only one of 30 possible recipients. depending on a field entry. (Plus a copy to myself)i.e. one business must be selected from a list of 30 possible businesses in a field.
I then need to send that business the (generic) notification.Could you please advise if this is possible and if so, which paid plan I would need?
Thanks in advance for your help.
Kurt. -
Basil JotForm SupportReplied on June 23, 2020 at 12:56 PM
Hi,
Each notification can be sent to a maximum of 10 email addresses. If you would like to send it to more than 10 you will need to set up multiple notification Emails. If you would like to send the email to only one of the 30 based on the selection of the user, you can set up conditions for each selection.
The following guides should help you:
Add notification email alert: https://www.jotform.com/help/25-Setting-up-Email-Notifications
Send an email to multiple recipients: https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients
Setting up Emails based on conditions: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer
Please let us know if you require any further assistance.
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selectpqReplied on June 23, 2020 at 1:08 PM
Thanks for your helpful answer.
If I understand right, this would be possible on the Bronze Plan? -
Ivaylo JotForm SupportReplied on June 23, 2020 at 2:03 PM
Yes, you will be able to achieve this with any of our paid subscriptions (including the Bronze plan).
In order to upgrade, you can follow this guide:
https://www.jotform.com/help/331-How-to-Upgrade-My-Account
Let us know if you need any further assistance.