Slack Integration Help

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    BLightner
    Asked on June 23, 2020 at 01:02 PM

    I have successfully integrated this to a Slack channel, and the test notification worked perfectly. But I have since received 7 new submissions to my form, but none of them have initiated a Slack notification.

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    Lorenz_A
    Answered on June 23, 2020 at 02:13 PM

    Greetings,

    We apologize for the inconvenience.

    To clarify, you haven't received any slack notification upon form submissions, right? Kindly check if your Slack's Dekstop notification is enabled. If not, please do enable it, then submit a test form and check if you are getting slack notifications now. 

    https://slack.com/intl/en-ph/help/articles/201355156-Guide-to-desktop-notifications

    You might want to check this article as well: https://appuals.com/fix-slack-notifications-not-working/

    Let us know how it goes.