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BLightnerAsked on June 23, 2020 at 1:02 PM
I have successfully integrated this to a Slack channel, and the test notification worked perfectly. But I have since received 7 new submissions to my form, but none of them have initiated a Slack notification.
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Lorenz JotForm SupportReplied on June 23, 2020 at 2:13 PM
Greetings,
We apologize for the inconvenience.
To clarify, you haven't received any slack notification upon form submissions, right? Kindly check if your Slack's Dekstop notification is enabled. If not, please do enable it, then submit a test form and check if you are getting slack notifications now.
https://slack.com/intl/en-ph/help/articles/201355156-Guide-to-desktop-notifications
You might want to check this article as well: https://appuals.com/fix-slack-notifications-not-working/
Let us know how it goes.