Cannot find my Encryption key.

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    mhshomehealth
    Asked on June 23, 2020 at 01:15 PM
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    Amin_N
    Answered on June 23, 2020 at 02:08 PM

    Things to do:

    1. Disable encryption immediately so new submissions won't get encrypted. 

    2. If you can see decrypted data in some browser, but the key is lost, it may be possible to restore the key from that browser's local storage. If this is the case, please let us know.

    Related guide:

    What-Will-Happen-If-I-Lose-the-Private-Key