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Perhaps you folks have the wrong email adress as recipient?Asked by slcmdj on July 09, 2013 at 12:09 PM
As stated in many previous posts, the email I have set up for recipient is firstname.lastname@example.org
email@example.com is my personal account that I used to set up my account with you guys, has nothing to do with my form submission settings, so could you check out firstname.lastname@example.org?
We recently had an issue that affected our some of our users, for which we are deeply sorry
The issue is now resolved, but we know there are still addresses in our bouncing list
For now,I've checked your email address email@example.com which is not in the bouncing list
But if you believe you have some otheres, we would need a list so we can gladly assist you
Hopefully we will be developing a tool that will allow users to check by themselves if they are in bouncing list