I can login with my Google account but not my username and passwords

  • Matthew
    Asked on June 23, 2020 at 1:59 PM
  • Welvin Support Team Lead
    Replied on June 23, 2020 at 3:13 PM

    When you log in with Google, it does not register your Google password as the account password. If you need a separate password for the account, you have to initiate a password reset first.

    Please refer to the following guide for resetting your password:

    https://www.jotform.com/help/489-How-to-reset-JotForm-account-password