What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    OH MY GOSH!! No longer receiving emails.. PLEASE HELP!

    Asked by RonHilfinger on July 09, 2013 at 12:23 PM

    We were receiving email notifications up until a few weeks ago...
    Now there are none..

    One of the "Jotform" support steps was to change a setting to noreply@jotform.com 
    But that is not listed as an option on the pulldown menu.. (See screen shots)

    FYI: We have 2 forms..
    One on our normal site, and one on the "mobile" version of the same site.
    Both were sending notifications to the same email.
    Niether is coming through now. 

    Any help would be greatly appreciated. 

    Page URL:

  • Profile Image

    Answered by jeanettebmz on July 09, 2013 at 01:55 PM

    I've replied to you in your first thread