-
kimikoAsked on June 23, 2020 at 5:09 PM
Hi,
I have our silver plan account that user name is wsdisplay.
I recently changed the password.
I think the email address that connect to this account is web@wsdisplay.com, but I don't get the reset password link when I requested.
I tried to login today, but it's now spinning and won't let me login after tried several times.
Please advise.
-
Niko_NReplied on June 23, 2020 at 7:02 PM
Greetings,
An account with username wsdisplay is created using email address info@wsdisplay.com. I can confirm that you have recently changed the account password (2020-06-23 18:04:11).
Could you please try to log in using a different browser or another device and check if the issue still persists?
We're looking forward to your reply;
Thank you in advance!
-
kimikoReplied on June 24, 2020 at 5:28 PMHi Niko_N
I solved the issue.
you can close the case.
...