PayPal Form

  • adriandowney
    Asked on June 23, 2020 at 7:59 PM

    Hi,


    I have tried to change my PayPal form to PayPal Business as I have a PayPal Business account in order to just have one form to do both PayPal and credit card insteadof the two forms.

    I did have a PayPal standard form and a separate form for credit card payments linked to my Square Payment account.

    I use a User defined amount however when testing the form the Pay Now button at the bottom disappears and you cannot click past the PayPal button and error message as per screenshot?

    I am not sure how to overcome this?

    Thanks,

    Adrian.

    Jotform Thread 2407839 Screenshot
    Page URL: https://www.adriandowney.com.au/payments/
  • Girish JotForm Support
    Replied on June 23, 2020 at 9:16 PM

    Hello,

    We apologize for this inconvenience.

    I tested the PayPal form on your website, but I was not able to replicate this error:

    1592961274screencast24062020 2 Screenshot 10

    Please clear your browser cache and check OR open your web page on an incognito browser window. I have additionally cleared your form cache too.