How can I locate a said submitted copy?

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    Karen Koh 
    Asked on June 23, 2020 at 11:41 PM

    Dear in charge,


    I have an entry form my user but I was not able to retrieved form my account.

    Please advise, thank you.

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    gerardw
    Answered on June 24, 2020 at 01:50 AM

    Hello,

    I can see five forms in your account:

    15929777762406_10.png

    Could you provide us the URL or ID of the form that you have shown in your screenshot, so that we could check on which account it is located?

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    Karen Koh 
    Answered on June 24, 2020 at 02:28 AM
    Dear In Charge,
    https://form.jotform.com/200837768358064 - name of survey: FEEDBACK ON PERFORMANCE – CONFIDENTIAL.
    Thank you.
    Best Regards,
    Karen Koh
    EM Learning Pte Ltd
    Address: 6 Tampines Street 92 #01-06/07 Singapore 528893
    | O:+65 6958 3499 | F: +65 6958 3498 | D: +65 6958 3489 |
    [cid:image007.jpg@01D568BA.741C38B0]
    Confidentiality Note: This message contains confidential information that is solely intended for the addressee. If you are not the intended recipient,
    please be aware that any disclosure, copying, distribution or use of this email and its contents is prohibited. If you have received this email in error,
    do notify us by returning it to the sender and delete this copy from your system. We thank you for your cooperation.
    ...
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    gerardw
    Answered on June 24, 2020 at 03:00 AM

    Thanks for providing this form URL.

    Upon checking, this form is located in another account "Berna***hang".

    Do you want this form to be moved into your account?

    If yes, we will need to receive a request from the account "Berna***hang" to move this form into your account.

  • Profile Image
    Karen Koh 
    Answered on June 24, 2020 at 03:28 AM
    Dear In charge,
    We work in a team, thus it is alright for the form to remain at Bernard’s account.
    We are concern if there is a missing entry… please assist to check.
    Thank you.
    Best Regards,
    Karen Koh
    EM Learning Pte Ltd
    Address: 6 Tampines Street 92 #01-06/07 Singapore 528893
    | O:+65 6958 3499 | F: +65 6958 3498 | D: +65 6958 3489 |
    [cid:image007.jpg@01D568BA.741C38B0]
    Confidentiality Note: This message contains confidential information that is solely intended for the addressee. If you are not the intended recipient,
    please be aware that any disclosure, copying, distribution or use of this email and its contents is prohibited. If you have received this email in error,
    do notify us by returning it to the sender and delete this copy from your system. We thank you for your cooperation.
    ...
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    gerardw
    Answered on June 24, 2020 at 06:01 AM

    Hello,

    Thanks for the update and information.

    Upon checking the account, there does not seem to be any submission received for this form.

    But on June 10, 2020, a submission was deleted:

    15929926952406_14.png

    You can check this from the account history log: How-to-View-Your-Account-Activity-Logs