What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by slcmdj on July 09, 2013 at 01:11 PM

    I have submitted my question a half-dozen times.  I see some questions are responded to almost as soon as they are asked.  Why do some people receive a response and others get ignored.  Sory if I sound a bit short, but this is a serious issue and I'd at least expect a reponse.  Once again recipient email is davide@swr-rf.com

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    JotForm Support

    Answered by Welvin on July 09, 2013 at 02:33 PM


    We have responded and fixed your problems per your first two threads:



    Please avoid creating too many threads. We always respond too quickly. It's just now, we have filled a lot of questions due to the same issue as yours.

    Thanks for your patience and understanding.