Even though I'm correctly signed in the comment is coming up with my old user name. 

  • GXH
    Asked on June 24, 2020 at 3:50 AM
    I'm trying to post a comment from my new account, but even though I'm correctly signed in the comment is coming up with my old user name. 
  • Ashwin JotForm Support
    Replied on June 24, 2020 at 3:52 AM

    It seems you are still logged in using username "GXH". I would suggest you to please sign out from your account and then sign in again with your other username "Dz1na". 


    Do try it out and get back to us if you have any trouble. 

  • Dz1na
    Replied on June 24, 2020 at 4:11 AM

    That is incorrect, I was signed in as Dz1na but the comment showed the username GXH.

  • Dz1na
    Replied on June 24, 2020 at 4:12 AM

    I'm on a different device now, which seems to have fixed the problem. 

  • Ashwin JotForm Support
    Replied on June 24, 2020 at 5:35 AM

    I am glad to know that your issue is resolved and you were able to sign in to your other account. 

    Do get back to us if you have any questions. 

  • Heva
    Replied on June 25, 2020 at 6:56 AM

     20


  • Bojan Support Team Lead
    Replied on June 25, 2020 at 7:12 AM

    Greetings and thank you for your message.

    It looks like your message was not completely sent. If you have an unrelated problem, please open a new ticket on the following link:
    https://www.jotform.com/contact

    Otherwise, please add more details to this ticket.

    Thank you for your cooperation.