Why can't I see who has incomplete forms?

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    Asked on June 24, 2020 at 11:12 AM

    I see that there are uncompleted forms. I'd like to see who hasn't finished their form. Please advise if we are able to see who hasn't completed their form.  Thank you. 

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    Answered on June 24, 2020 at 12:34 PM


    Thank you for your message.

    In order to see the incomplete submission data, please follow the steps:

    1. Go to the submissions page and click on "Incomplete Submissions":

    2. Then with the session ID, you can open the form with the data:

    3. Use the following URL format: 

    https://www.jotform.com/{form id}?session={session id}


    If you need any further assistance, please let us know. We will be happy to help.