Form unable to reach submit page-gets stuck in between pages and you can only see header image

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    aislingflynn
    Asked on June 24, 2020 at 11:35 AM

    Your help on this would be very much appreciated. It is probably somehow connected to the conditional logic as I was working on two different pathways depending on your yes/no answer.

    https://eu.jotform.com/build/201734278649363/settings/conditions#preview

     

    1593013262jotform3.png

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    Patrick_R
    Answered on June 24, 2020 at 12:31 PM

    Hello! Were you able to resolve this issue on your own? The form is working fine for me (see screencast below).

    1593016265Screencast 2020-06-24 21-58-41

    Also, I was able to reach the last page with Submit button (screenshot attached for your reference):

    1593016492chrome-capture - 2020-06-24T22

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    aislingflynn
    Answered on June 24, 2020 at 12:42 PM

    Hi there,


    I tried to turn off conditional logic and then reinstate it again but have made things worse. No Won't complete and Yes will not go beyond page 1.

    Any help would be very appreciated. Thanking you.

    Aisling

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    IvayloK
    Answered on June 24, 2020 at 02:24 PM

    Please allow me some time to further test your form and conditions. I will contact you shortly

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    IvayloK
    Answered on June 24, 2020 at 02:34 PM

    There is a issue on the form, because when you select "Yes" on the first question, the fields, which you should appear are located on page 4.

    I have made some adjustments on the conditions. It seems that it works fine now.

    You can test and clone my form from here:

    https://form.jotform.com/201755851515961

    Please feel free to clone the form directly in your account and use it.

    Let us know if you need any further assistance.

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    aislingflynn
    Answered on June 24, 2020 at 06:27 PM

    That's perfect. Thanks a million for all your help! Aisling