Why was my account suspended?

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    Brandon Pope 
    Asked on June 24, 2020 at 02:32 PM

    Hello,

    My account has been suspended but not sure as to why. Please advise ASAP! Thanks. 

  • Profile Image
    Kevin_G
    Answered on June 24, 2020 at 05:06 PM

    I can see your account with username glaciercryptoclub is currently active, may you please confirm if this is the account you're referring to? 

    If so, kindly provide us the username so we can check this further on our end. 


  • Profile Image
    Brandon Pope 
    Answered on June 24, 2020 at 05:28 PM
    It won’t allow me to send or open the doc I created. Please confirm. Thanks.
    Bpope_glacier
    Winnercircle1
    Brandon J. Pope
    Glacier Group
    ...
  • Profile Image
    Kevin_G
    Answered on June 24, 2020 at 06:57 PM

    Please share the link here as I checked the forms in your account and they are loading. We will check it further. 

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    Brandon Pope 
    Answered on June 24, 2020 at 10:28 PM
    Here you go...
    https://form.jotform.com/201706059182149
    Brandon J. Pope
    Glacier Group
    ...
  • Profile Image
    roneet
    Answered on June 24, 2020 at 10:46 PM

    Your account bpope_glacier is suspended.

    This form was found on your account and flagged as a fake loan offer

    We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms. Free accounts with non-corporate emails showing suspicious forms must be suspended immediately.

    In order to reactivate your account, we will have to delete the offending forms

    Or, kindly provide us the following information:

    1. The URL where your forms are used.

    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.comas your subject. We will let you know about the status of your account after a thorough review of your proofs.

    Thanks.