The signature on the submission form returns blank

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    Katsmoloney
    Asked on June 24, 2020 at 03:46 PM

    The person that submitted the form has signed the form but on return to me it shows the form filled out except the signature.


    Screenshot
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    Flavio_A
    Answered on June 24, 2020 at 07:31 PM

    Hi @Katsmoloney

    I have cloned your form and tested the signature field, but I was unable to replicate the issue, as the signature showed up on the submission as expected:

    1593041280Captura de Tela 2020-06-25 à

    I have tested it on the mobile app as well and I was able to visualize it properly.

    If it is showing up blank for you only on the mobile app, please check if it is updated.

    Let us know if the problem persists.