I am having difficulty with a menu item - drop down not working

  • HoldThatThought
    Asked on June 24, 2020 at 4:46 PM

    https://www.jotform.com/build/201737751551152

    Please help me solve this problem and point to how to solve this in the future. 

    When a field was added the fields above stopped working. I understand that the code may be overlapping and I have no idea how to identify the field in the CSS section. There is no gear on this custom field.  Please help asap. See the screenshot attached.

    Jotform Thread 2410114 Screenshot
  • Jimmy_D
    Replied on June 24, 2020 at 8:12 PM

    Hi, 

    I checked your form CSS and noticed that this piece of code is causing the conflict.

    .form-checkbox {

        position : absolute;

        width : 100%;

        height : 60%;

        left : 0;

        opacity : 0;

        z-index : 10;

    }

    The dropdown should work properly if you remove or comment on this code. 

    Here is a clone of your form where the issue is fixed.- https://form.jotform.com/201757962427968

    I am having difficulty with a menu item   drop down not working Image 1 Screenshot 20Let us know should you need further assistance. 

  • HoldThatThought
    Replied on June 24, 2020 at 8:52 PM

    Thank you. Is there a way to import the clone template?
  • HoldThatThought
    Replied on June 24, 2020 at 9:00 PM

    It worked!!! Thank you so much!

  • jherwin
    Replied on June 24, 2020 at 9:43 PM

    Good to know that it worked and the issue is now resolved.

    As for your question "Is there a way to import the clone template?", I have moved it to a new support ticket to avoid confusion.

    https://www.jotform.com/answers/2410692

    Please refer to that support ticket for any related questions and/or follow-ups.