How to takedown a form

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    Blake Leach 
    Asked on June 24, 2020 at 05:42 PM

    Good afternoon,

    My name is Blake Leach, and I am a producer of live operations at War Eagle Productions at Auburn University. I recently found an old application link when googling that I think was created by a employee that no longer works at our organization. I wanted to see what the process is to have that form closed, since I believe that applicants are incorrectly assuming they are applying with us, when it's going to a now dead email address. 

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    JohnRex
    Answered on June 24, 2020 at 08:43 PM

    Hello Blake - Unfortunately, we can't immediately take down a form or delete an account unless the form owner is the one requesting it, or if the form is being used in fraudulent activities.

    Since the account uses an email that has the same domain as yours, what I can suggest is to seek the assistance of your IT Admin/Service Provider to reactivate the said email.

    When you already have access to the said email, you can then reset the account password, log in to the account, and manually disable the forms.

    Here are the details of the account for your reference:

    username: mjs0004

    Email: m****04@ti*****il.auburn.edu

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    Blake Leach 
    Answered on June 25, 2020 at 12:28 PM
    And just so I know, is there a time limit on unmanaged forms where they go inactive or will it be on the internet forever?
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    KrisLei
    Answered on June 25, 2020 at 03:28 PM

    Hi Blake,

    Yes, if there are no activities on the account for quite a period of time the account will be in Dormant status and the forms in it will be automatically disabled as well. 

    Let us know if you need further information.