Can you do refunds through jot form?

  • Profile Image
    ejb1994
    Asked on June 24, 2020 at 06:01 PM

    If I have 10 people who registered for an event and 5 of them need a refund, can I do that through Jotform? If so how? 

    Thanks.

    Beth

  • Profile Image
    jherwin
    Answered on June 24, 2020 at 08:34 PM

    Hello Beth - May I know what payment integration did you use? If you are using the Square payment integration, you can do the refund process in your Squareup account dashboard instead.

    I found the support guide from square-up here: https://squareup.com/help/us/en/article/6116-process-refunds