In the middle of creating a form, my account was suspended

  • Profile Image
    John Wiedemann 
    Asked on June 24, 2020 at 07:21 PM

    Why did this happen?

    I have just been testing with myself.

    I don't think I will be able to recommend this app to my customer if this happens.  I was in the middle of creating a form and lost all of my work.

    Please explain what I did wrong.

    Thank you

  • Profile Image
    gerardw
    Answered on June 24, 2020 at 09:26 PM

    Hello John,

    We apologize for this inconvenience.

    It seems that your account was auto suspended by our phishing detector tool.

    I have reviewed your account/forms and since there are no violations, I have activated your account.

    Please note that all your created forms are intact and secure in your account.