My account got suspended

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    Emil Adcock 
    Asked on June 24, 2020 at 10:33 PM

    Why did my account get suspended?

    I am in the middle of an order form!


    Emily

  • Profile Image
    roneet
    Answered on June 24, 2020 at 10:57 PM

    Your account was mistakenly suspended. I have activated it now but you have exceeded the payment submission limit. The payment limit is 10 in a free account and you have already received 20 submissions.

    Let us know if you have further questions.

    Thanks.

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    Emil Adcock 
    Answered on June 24, 2020 at 11:28 PM
    Okay thanks. I’m not collecting payment on it just need The form
    information. I will fix the setting and upgrade if needed.
    Thank you!
    Emily
    ...
  • Profile Image
    Amjad_A
    Answered on June 24, 2020 at 11:34 PM

    Thanks for the heads up Emily.

    Let us know if you needed any further assistance.